Use it or lose it.

Remember when we could find our way around without Google Maps? We relied on our own sense of direction, and you know what? It worked surprisingly well.

I think we're at a similar crossroads with AI tools. The more we rely on them, the easier it is to stop exercising our own thinking muscles.

The trick isn't to avoid using AI. It's to stay engaged while you use it.

Keep your skills sharp, let AI amplify them.

Like any skill, your mind sharpens with use. So keep thinking, keep questioning, and let AI be your co-pilot (pun intended), not the driver.

Brené Brown on Empathy

I really like this short Video on empathy and teaches it to the new hires for the course: "Providing Good Customer Experience NHT"